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Keeping Health Care on Track

Twistle sends the right message at the right time to patients, clinicians, skilled nursing, home health, implant providers and other stakeholders in achieving good health outcomes.


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Configure and change protocols and content easily

Automate engagement for any clinical pathway

A single solution for many communication challenges

5 days before 5 days before
1 day before1 1 day before1
1 day after 1 1 day after 1
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MESSAGING
SURVEILLANCE
AUTOMATION
INTEGRATION

MESSAGING

CONNECT, CONVERSE AND COLLABORATE FOR GOOD OUTCOMES

EHR Integration

Message Anyone

Delivery Confirmation

Group Messaging

Auto-Triage

Oncall

Attachments

Natural Language Processing

SURVEILLANCE

COMPREHENSIVE DATA COLLECTION

Multilingual

Content Library

Scoring Forms

Device Integration

HIT Integration

ChatBots

AUTOMATION

AUTOMATE WORKFLOWS FOR PROCESS IMPROVEMENT

Workflow Library

Configurability

Intelligent ChatBots

Interactive Voice Response Telephony

Bi-Directional SMS Messaging

Dashboard

HIT Integration

INTEGRATION

INTEGRATE WITH THE EXISTING HEALTH IT ECOSYSTEM

Electronic Health Records

Scheduling Systems

Smart Devices/IOT

Business Intelligence Platforms

Identity and Authentication Sources

Registries

Results with Twistle

Clinicians and staff spend less time on the phone with patients who use Twistle.

Surgical readmissions went down from 15% to 6%, and acuity of readmissions also declined because problems were identified earlier.

Twistle helped lower average length of stay (ALOS) because surgeons and patients were more comfortable with an earlier discharge.

Patients ``feel more confident`` with Twistle because they are ``connected`` to their care team.

FEWER CANCELLATIONS

"After receiving an automated Twistle message on how to prepare for surgery to avoid postoperative complications, a patient identified a skin issue, obtained corrective treatment, and avoided the need to cancel/reschedule her surgery. "

Orthopedic Surgeon Seattle, WA

BETTER ADHERENCE

"Twistle helped me to remember important things that I had forgotten."

Patient Perioperative Surgical Home

COMPETITIVE ADVANTAGE

"We were at a different hospital where we had to call or page. Some times we would not hear back and we would have to page again. With Twistle, we know that our messages have been received and that someone will get back to us when they are free. We have even sent pictures of the stoma site."

Family Care Giver Chicago, IL

INFORMED AND SAFER PATIENTS

"I used Twistle's library on my phone to show a nurse that she was giving me the wrong instructions. I like that I can go back and reference the videos and instructions provided on Twistle."

Patient ERAS (Enhanced Recovery After Surgery)

FEWER READMISSIONS

"Patient was having wicked diarrhea and was getting dehydrated. A Twistle message allowed me to get home health started on IV fluids at home over the weekend. Patient felt better and her diarrhea resolved. In the old days this would have been a readmission 100% of the time."

Colorectal Surgeon Chicago, IL

FEWER PHONE CALLS

"Since going live with Twistle, I have not had a 20+ phone call day."

Medical Assistant Orthopedic Practice in Seattle, WA

Check out our latest case study:

Reducing readmissions and length of stay by proactively engaging patients.

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