Over the past year we’ve experienced the important role of telemedicine in monitoring and managing patient health and wellness. Adding remote patient monitoring (RPM) technology to a telehealth program increases access to care and enhances the quality of care delivery. As telehealth and remote patient engagement become the norm, it is critical that organizations embrace the power of RPM to drive better patient outcomes.
As the number of Internet of Things devices available on the market has grown significantly, healthcare organizations can now access a broad range of monitoring capabilities including:
- Activity trackers
- Blood pressure, heart rate and temperature monitors
- Ventricular assist devices (VADs)
- Continuous positive airway pressure (CPAP) appliances
- Glucose monitors
- Pulse oximeters
- Weight scales
Overall, patient-generated data helps build a more holistic view of a patient’s condition and response to treatment. And, when expanded across service lines, can help build a data-driven strategy for improving overall population health.
By leveraging these digital technologies and patients’ growing comfort with telehealth, health systems can achieve a significant competitive advantage. Here are the 5 key benefits of remote patient monitoring in driving greater engagement and a better patient experience.
Improved Quality of Care
Remote patient monitoring empowers healthcare providers with vital signs and other data that has been collected in the patient’s normal environment. RPM helps clinicians understand the patient’s long-term health performance data, and eliminates the impact of office visit-related stress on the patient’s physiologic parameters — and the associated risk of over-treatment.
For example, medication adherence, weight management, blood pressure control, and physical activity are all patient driven behaviors. More consistent monitoring of biometric data provides organizations with the ability to detect when patients deviate from the expected course in real time.
When RPM data is integrated with patient engagement software, patients can receive real-time feedback, coaching, and encouragement. Secure messaging protocols automatically adjust to the patient’s data, providing relevant, just-in-time nudges to keep them on track with their medical plan of care, and dramatically improve their health and quality of life . Your team can then focus their time and outreach efforts on patients that require intervention to keep their care on track.
Greater Patient Accountability
The more patients are connected to their care, the more accountable they are to the results. Patients are engaged and feel supported when they know that their health data is being transmitted directly to their provider and receive custom communication based on their unique data. From evaluating their current health condition with surveys or forms to receiving reminders and gentle nudges, remote patient monitoring can be a key tool in helping patients play a more active role in their healthcare journey.
Increased Patient Knowledge
Every interaction across the patient care journey is an opportunity for education. Using an integrated engagement platform, remote patient monitoring is a data-driven way to deliver educational content and videos in an easy to engage format. For example, using SMS text to deliver content that is tailored to their unique care needs, you are increasing the likelihood of engagement right from a patient’s mobile device. By making it easy to engage, you help move patients forward in their understanding of their condition and care.
Improved Chronic Care Management
According to the Centers for Disease Control and Prevention, 6 in 10 American adults have a chronic condition. In fact, chronic conditions are the leading causes of death and disability and the leading drivers of the nation’s $3.8 trillion in annual health care costs. However, many of these conditions are preventable or can be managed more effectively through better patient engagement and monitoring.
For example, combining remote blood pressure monitoring with customized clinical communication pathways can help diagnose and manage hypertension:
- Confirm or refute the hypertension diagnosis
- Help patients understand risk factors for hypertension
- Decrease long-term risk for heart attack and stroke by encouraging lifestyle changes
- Manage medications and treatments to reach blood pressure goal
Overall, home blood pressure monitoring is an inexpensive, widely available, yet underutilized tool to assist with the diagnosis and management of hypertension.
Power Your Patient Engagement Strategy
Keeping patients on track requires a care platform designed to deliver the right information at the right time.
Learn how Twistle helps streamline care and improve outcomes with proven automated clinical communication software.
Leveraging telehealth and remote monitoring of patients is a tremendous opportunity for forward-thinking organizations to deliver exceptional care. Collecting data and coaching patients with automated patient engagement offloads administrative tasks from overworked clinical staff, while highlighting patients that are deviating from their medical plan of care. Care coordinators realize greater efficiency gains by focusing their time on patients who need priority attention, while improving the health of their patient population.
Patient engagement software also supports integration of remote patient monitoring data with the electronic medical record, simplifying a provider’s ability to visualize the patient’s physiologic data over time. This integration also streamlines telehealth or in-office visits by simplifying patient consultation about their data and changes in their plan of care, ensuring compliance with RPM-related billing requirements.
Patients can receive RPM-enabled care, education, and feedback with fewer visits to the office, which addresses some growing challenges with our healthcare system:
- Crowded waiting rooms
- Scheduling challenges resulting in delayed appointments and follow-ups
- De-prioritized self-care due to inconvenience
Overall, patients can have a better experience, be more satisfied and on a path to better outcomes, while doctors and staff are able to prioritize patients who need care and intervention most.
Interested in learning more about how Twistle’s patient engagement software can help solve your unique communication challenges? Connect with a Twistle expert to schedule a personalized demo.