Twistle, a healthcare technology company founded in 2011, automates patient-centered, HIPAA-compliant communication between care teams and patients to transform the patient experience, drive better outcomes, and reduce costs. An automatic navigation (GPS) system for health, Twistle offers “turn-by-turn” guidance to patients as they navigate care journeys before, during, and after a care episode. Patients are engaged in their own care and follow best practices, communicate as needed with their care teams, and realize measurably better outcomes. Twistle integrates sophisticated automation with multi-channel communication, engaging patients through secure text messaging, interactive voice response, patient portals, or the health system’s digital applications.
Our Vision. Why We Do What We Do.
Every patient: connected, supported and reassured.
Our Mission. What and How We Do It
We help care teams optimize every patient’s care by automating proactive conversations that inform timely actions.
Our Core Values. What We Believe.
We make decisions based on what is in the best interest of the patient.
We take personal responsibility, act quickly, and are not afraid to fail to accomplish our strategic goals.
We selflessly step up beyond our roles to propel our team to success.
We respectfully communicate all relevant information, whether positive or negative, to enhance trust and decision-making.
We take pride in working hard and quickly applaud exceptional individual and team achievements.
Leadership Team. Who We Are.
Chief Executive Officer, Founder
Kulmeet Singh sets the executive direction of Twistle and hires the best people to support patients on their health journeys. During his career, he has focused on setting healthcare technology strategy, mergers and acquisitions, and product creation. Kulmeet’s journey in healthcare technology started when he founded MedRemote, a company that changed the economics of medical transcription by using the internet and speech recognition.
Kulmeet has degrees in Economics from the University of Chicago and in Computer Science from Columbia University.
Chief Technology Officer, Co-Founder
Dave Ross has spent more than 15 years in health IT, leading software development and deployment in a wide range of technology and product areas; he focuses on mobile applications and interoperability. Prior to joining Twistle, Dave served as director of IT services for more than 8 years at Albany Medical Center in upstate New York.
Dave holds a bachelor of science degree in Information Systems from the State University of New York.
William DePaso, MD
Chief Medical Officer
Bill DePaso is an internal medicine physician who has practiced pulmonary, critical care, and administrative medicine for 35 years. He brings to Twistle a passion for improving healthcare delivery, while utilizing a clinician’s approach to the lean management/process improvement tools of the Toyota Production System.
Bill has a medical degree from the University of Chicago Pritzker School of Medicine and a bachelor of science degree in Pre-Medical Studies from Pennsylvania State University.
Chief Operating Officer
Matt Revis leads the overall product and operational strategy at Twistle. Before Twistle, he served in product leadership and general manager roles at Nuance Communications, where he helped develop the company’s speech technology healthcare strategy, and built the mobile handset business to $250M in annual revenues through the development of digital personal assistant technologies and smart keyboards. He also led product strategy at Jibo, a robotics startup that Time Magazine named product of the year in 2017.
Matt has an MBA from Columbia Business School and a bachelor of arts degree in English Literature from Brandeis University.
Vice President, Sales and Business Development
Michael Schram leads growth strategy for Twistle. Michael has more than 25 years of complex sales and sales leadership experience at blue-chip and start-up companies. Before he joined Twistle, Michael was president of MDM Commercial & LG Fulfillment. Previously, he served as division president at Patient Engagement Advisors and senior vice president of sales at GetWellNetwork.
Michael has an MBA from the Keller Graduate School of Management and a bachelor of science degree in Business Administration from Oklahoma State University.
Vice President, Operations Research
Shounak Lahiri has spent the last four years focused on building automated human-assisted AI that meets the needs of Twistle’s healthcare partners across the country. In addition, he leads Twistle’s population-health education and awareness initiatives in India. Previous to Twistle, Shounak spent extensive time in India working in both healthcare and education. His background includes more than a decade managing the education of street children in Kolkata.
Shounak has PhD, MEng, and BSc degrees in Electrical Engineering and Computer Science from Massachusetts Institute of Technology.
Vice President, People and Culture
Eliza Polly has more than 20 years of experience both as an employee and a consultant helping several Seattle tech start-ups build and scale their workforce and culture. She has overseen all aspects of human resource management, both operational and strategic, to effectively support rapid business growth and change. Eliza was Expedia’s first human resources director during the company’s infancy; in that role, she helped grow the company from 100 to more than 5,000 employees. Eliza then served in human resources roles at other high-growth SaaS startups, including Avvo, PayScale, and TINYpulse.
Eliza has a master’s degree in Labor Economics from the University of Cincinnati and a bachelor’s degree in Sociology from Connecticut College.