Beryl Institute ELEVATE PX 2022 – Indianapolis, IN
Join us March 28-30th, 2022 in Indianapolis, IN for the Global Patient Experience Event.
ELEVATE PX is a gathering bringing together the voices of the global community committed to transforming the human experience in healthcare. ELEVATE PX is a dynamic, interactive event connecting the community for learning, support and the sharing of ideas to positively impact the experience in healthcare organizations around the world.
Be sure to join Tom Burton of Providence St. Joseph Health for his presentation “How to Make a Case for Patient Engagement: A Powerful ROI Model”
Session: “How to Make a Case for Patient Engagement: A Powerful ROI Model”
Speaker: Tom Burton, Director of Operations Orthopedic and Neuroscience Clinical Institutes, Providence St. Joseph Health | Southern California Region
Date/Time: March 29, 2022 at 11:30 AM EDT
Description: Organizations can realize significant revenue and cost reduction benefits by using secure messaging protocols that provide education and coaching to patients before and after encounters.
This session will review the benefits of patient engagement including fewer no-shows and same day cancelations, a shorter average length of stay, fewer complications, reductions in avoidable post-discharge ED visits and readmissions, and fewer post-procedure SNF referrals.
The speaker will demonstrate a return on investment (ROI) model that incorporates an organization’s current performance metrics to calculate the benefits of a patient engagement strategy.
The session will conclude with a brief case study review depicting patient engagement ROI.