COVID-19 Screening and Monitoring

Twistle delivers HIPAA-compliant text messages to support COVID-19 prevention, screening and monitoring.

Safely monitoring patients at home while helping care coordinators manage larger patient case loads.

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Real-time COVID Screening & Monitoring

Total COVID-19 positive patients and staff cared for to-date with Twistle’s secure messaging platform

COVID-19 Screening and Monitoring

Safe, at-home monitoring of COVID-19 positive or quarantined patients

Twistle is helping major health
systems provide education, screening and monitoring for patients and staff.

Watch the VIDEO to learn more.

COVID-19 Patient Engagement Pathways

Twistle is supporting public health and population health initiatives by checking in with patients daily to deliver education, gather assessment information and collect remote monitoring data.​

Prevention Pathway

TARGET:
Asymptomatic individuals who have general questions about COVID-19 or patients who call triage centers and are at low risk for infection.

INITIATED:

  • Population Health Systems
  • Text to enroll
  • Website form
  • Call Center activation
CONTENT:

  • General COVID-19 information

  • Educational resources/links

  • Contact/hotline information

  • Personal hygiene reminders
Screening Pathway

TARGET:
Patients who phone or message triage call centers with exposure concern.

INITIATED:

  • Manual Staff enrollment

  • EMR order
CONTENT:

  • CDC exposure risk assessment

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

Self Monitoring Pathway

TARGET:
Patients who phone or message triage call centers with symptoms but are well enough to quarantine at home and self monitor.

Patients who have been evaluated in a clinic or  ED and don’t require hospitalization.

INTIATED:

  • EMR discharge / order
  • Manual Enrollement

CONTENT:

  • NO CENTRALIZED MONITORING
  • Symptom surveillance
  • Risk scoring/clinical referral protocol
  • General COVID-19 information
  • Educational resources/links
  • Personal hygiene reminders
RN Monitoring Pathway

TARGET:
Patients with documented or presumptive COVID-19 infection who have been evaluated at a clinic or ED and do not need to be hospitalized.

INITIATED:

  • EMR discharge/order

  • Testing center discharge/order

CONTENT:

  • Symptom surveillance with or without oximetry

  • Risk scoring/clinical referral protocol

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

Healthcare Work Self Monitoring Pathway

TARGET:
Healthcare workers who have been exposed to COVID-19 but are well enough to quarantine at home and self monitor.

INITIATED:

  • Infection control/employee health staff

CONTENT:

  • Symptom surveillance

  • Risk scoring/clinical referral protocol

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

testimonial

“This solution dramatically improved the effectiveness of our nurses. While starting at a 1:25 ratio of patients to nurses before Twistle, a week after deploying, Providence reached a 1:50 ratio. We then iterated pathways and streamlined internal processes to reach a safe and effective ratio of 1:85.”

Sherene Schlegel
EXECUTIVE DIRECTOR OF TELEHEALTH CLINICAL OPERATIONS at Providence

Download the Providence Case Study

COVID-19 Workflows

DOWNLOAD NOW: Download Twistle’s COVID-19 Prevention, Screening and Monitoring Workflows for Patients, Providers and Staff.

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