COVID-19 Screening and Monitoring

Twistle delivers HIPAA-compliant text messages to support COVID-19 prevention, screening and monitoring.

Safely monitoring patients at home while helping care coordinators manage larger patient case loads.

Learn how healthcare systems are leveraging patient engagement platforms to facilitate the scale and standardization of COVID-19 messaging and care across the entire network.

Download COVID-19 Case Study

Real-time COVID Screening & Monitoring

Total COVID-19 positive patients and staff cared for to-date with Twistle’s secure messaging platform

COVID-19 Screening and Monitoring

Safe, at-home monitoring of COVID-19 positive or quarantined patients

Twistle is helping major health
systems provide education, screening and monitoring for patients and staff.

Watch the VIDEO to learn more.

COVID-19 Patient Engagement Pathways

Twistle is supporting public health and population health initiatives by checking in with patients daily to deliver education, gather assessment information and collect remote monitoring data.​

Prevention Pathway

TARGET:
Asymptomatic individuals who have general questions about COVID-19 or patients who call triage centers and are at low risk for infection.

INITIATED:

  • Population Health Systems
  • Text to enroll
  • Website form
  • Call Center activation
CONTENT:

  • General COVID-19 information

  • Educational resources/links

  • Contact/hotline information

  • Personal hygiene reminders
Screening Pathway

TARGET:
Patients who phone or message triage call centers with exposure concern.

INITIATED:

  • Manual Staff enrollment

  • EMR order
CONTENT:

  • CDC exposure risk assessment

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

Self Monitoring Pathway

TARGET:
Patients who phone or message triage call centers with symptoms but are well enough to quarantine at home and self monitor.

Patients who have been evaluated in a clinic or  ED and don’t require hospitalization.

INTIATED:

  • EMR discharge / order
  • Manual Enrollement

CONTENT:

  • NO CENTRALIZED MONITORING
  • Symptom surveillance
  • Risk scoring/clinical referral protocol
  • General COVID-19 information
  • Educational resources/links
  • Personal hygiene reminders
RN Monitoring Pathway

TARGET:
Patients with documented or presumptive COVID-19 infection who have been evaluated at a clinic or ED and do not need to be hospitalized.

INITIATED:

  • EMR discharge/order

  • Testing center discharge/order

CONTENT:

  • Symptom surveillance with or without oximetry

  • Risk scoring/clinical referral protocol

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

Healthcare Work Self Monitoring Pathway

TARGET:
Healthcare workers who have been exposed to COVID-19 but are well enough to quarantine at home and self monitor.

INITIATED:

  • Infection control/employee health staff

CONTENT:

  • Symptom surveillance

  • Risk scoring/clinical referral protocol

  • General COVID-19 information

  • Educational resources/links

  • Personal hygiene reminders

testimonial

“This solution dramatically improved the effectiveness of our nurses. While starting at a 1:25 ratio of patients to nurses before Twistle, a week after deploying, Providence reached a 1:50 ratio. We then iterated pathways and streamlined internal processes to reach a safe and effective ratio of 1:85.”

Sherene Schlegel
EXECUTIVE DIRECTOR OF TELEHEALTH CLINICAL OPERATIONS at Providence

Download the Providence Case Study

COVID-19 Workflows

DOWNLOAD NOW: Download Twistle’s COVID-19 Prevention, Screening and Monitoring Workflows for Patients, Providers and Staff.

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