Orthopedics and Rheumatology

Twistle’s secure patient texting solution enhances patient engagement to improve or restore mobility and optimize surgical outcomes.

Our clinical content and best practice communication protocols drive a positive patient experience, keeping patients on track throughout their care journey, and produce measurable ROI:

  • 24% Fewer readmissions
  • 53% Reduction in ED visits

  • 29% Decrease in phone call volume

  • 10% Reduction in length of stay

  • 26% Increase in inpatient’s discharged within 24 hours

  • 7% Fewer canceled procedures

  • 93% Patient satisfaction


“The ability to safely manage surgical patients post-discharge reduces costs, increases patient satisfaction, and has been particularly valuable amidst COVID-19.”

Board Certified Orthopedic Surgeon

HIPAA-Compliant Patient Texting

Twistle clients have increased revenue and contribution margin, while optimizing patient outcomes and satisfaction.

We help practices monitor, coach and communicate with patients before and after appointments, diagnostic tests, procedures and surgical events. The Twistle platform improves patient outcomes by optimizing physical therapy and exercise compliance, pain management, surgical site management, hip disability and osteoarthritis outcome scores (HOOS), and knee injury and osteoarthritis outcome scores (KOOS).

Watch this video to see how Twistle supports patients throughout a knee replacement surgery and recovery.

Secure Text Messages with Robust Clinical Content

Twistle incorporates best practices for patient communication to deliver the right coaching, education and support throughout the diagnosis- or procedure-specific care journey.

Patients stay on track with their care plan with messages that are automatically delivered across a variety of joint health interventions including:

  • Anterior Cruciate Ligament (ACL) repair
  • Arthroscopy
  • Joint injections
  • Medication titration and adherence
  • Rheumatoid arthritis
  • Rotator cuff repair
  • Spine surgery
  • Total hip replacement
  • Total knee replacement

Optimal Patient Engagement, Proven Results

Twistle provides patient education and encouragement throughout the care experience to improve outcomes.

Orthopedic and Rheumatology practices experience fewer telephone calls from patients because their questions are proactively addressed through Twistle’s automated messaging. Care Navigators monitor patient progress using dashboards that highlight patients at risk for complications, supporting early intervention, and avoiding an ED visit or readmission.

Download the Joint Health Datasheet


Read about Twistle’s joint health service line, features, benefits and remote patient monitoring capabilities.

Improve the health of your patients, deliver better outcomes at lower costs, and boost loyalty through automated patient engagement. Sign up for a demo today.

Twistle users, visit our Customer Support page or call 1-855-906-4680.
Do not use Twistle for emergency care.