Medical Device & Test Distribution Management

Twistle’s secure communication service engages patients throughout the medical device and at-home test distribution and retrieval process.

Timely, user-friendly content is delivered to the patient’s mobile phone to proactively answer questions and support them through device or test set-up, utilization and return, improving adherence and reducing revenue loss.

  • 92%   Increase in successful at-home screening

  • 24%   Reduction in technically inadequate home testing

  • 14%   Improvement in device adherence

  • 90%   Of patients rated Twistle as helpful or very helpful

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An extensive library of communication pathways can be customized for specific tests, devices and patient segments

Secure messaging best practices effectively inform, coach and engage patients to optimize distribution, management and compliance for a variety of devices including, but not limited to:

  • Cardiac monitors

  • Continuous Positive Airway Pressure (CPAP) devices

  • Defibrillators

  • Genetic tests

  • Home screening tests

  • Implanted devices

  • Infusion pumps

  • Physical therapy machines

  • Ventricular Assist Devices (VADs)

Twistle uses API-based integration to simplify patient enrollment and remote physiologic monitoring

Automated patient enrollment reduces the burden on staff and eliminates errors, while delivering timely information to the patient:

    • Shipping and delivery notifications
    • Just-in-time coaching for device set-up, use and return

Integration with remote physiologic monitoring (RPM) capabilities automates the collection of patient data, which dynamically adjusts messaging content based upon the patient’s specific response to the device and course of treatment.

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Twistle’s patient engagement program generates a measurable return on investment by:

  • Optimizing patient success with test or device set-up and use
  • Increasing in-home test completion
  • Driving adherence to treatment protocols
  • Improving test and device return upon discontinuation
  • Increasing case manager productivity, allowing them to focus on patients requiring greater support
  • Providing detailed analytics to inform ongoing program optimization opportunities

Download the Medical Device and Test Distribution Management Datasheet

Read about Twistle’s Medical Device and Test Distribution Management service, features, benefits and remote patient monitoring capabilities.

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