Medical Device & Test Distribution Management
Twistle’s secure communication service engages patients throughout the medical device and at-home test distribution and retrieval process.
Timely, user-friendly content is delivered to the patient’s mobile phone to proactively answer questions and support them through device or test set-up, utilization and return, improving adherence and reducing revenue loss.
92% Increase in successful at-home screening
24% Reduction in technically inadequate home testing
14% Improvement in device adherence
90% Of patients rated Twistle as helpful or very helpful
HIPAA-Compliant Patient Messaging
An extensive library of communication pathways can be customized for specific tests, devices and patient segments.
Secure messaging best practices effectively inform, coach and engage patients to optimize distribution, management and compliance for a variety of devices including, but not limited to:
Continuous Positive Airway Pressure (CPAP) devices
Home screening tests
Physical therapy machines
Ventricular Assist Devices (VADs)
Twistle uses API-based integration to simplify patient enrollment and remote physiologic monitoring.
Automated patient enrollment reduces the burden on staff and eliminates errors, while delivering timely information to the patient:
- Shipping and delivery notifications
- Just-in-time coaching for device set-up, use and return
Integration with remote physiologic monitoring (RPM) capabilities automates the collection of patient data, which dynamically adjusts messaging content based upon the patient’s specific response to the device and course of treatment.
Twistle’s patient engagement program generates a measurable return on investment by:
- Optimizing patient success with test or device set-up and use
- Increasing in-home test completion
- Driving adherence to treatment protocols
- Improving test and device return upon discontinuation
- Increasing case manager productivity, allowing them to focus on patients requiring greater support
- Providing detailed analytics to inform ongoing program optimization opportunities
Download the Medical Device and Test Distribution Management Datasheet
Read about Twistle’s Medical Device and Test Distribution Management service, features, benefits and remote patient monitoring capabilities.
Improve the health of your patients, deliver better outcomes at lower costs, and boost loyalty through automated patient engagement. Sign up for a demo today.
Twistle users, visit our Customer Support page or call 1-855-906-4680.
Do not use Twistle for emergency care.