Healthcare Member Engagement Software
Empower Members With Personalized Engagement
The true value of an engagement platform is measured by its ability to activate members in their own care. Twistle’s automated communication software helps drive member engagement by putting them at the heart of the care journey, keeping them engaged, on track, and supported.
Our clients consistently realize a clinical, financial, and operational ROI across a range of areas including:
- Increased consumer engagement
- Improved medication and device adherence
- Increased consumer satisfaction
Download our Member Engagement Guide to learn more about how Twistle can help drive results.
Chronic Condition Management
Help Members Manage Their Health More Effectively
Twistle’s chronic care management communication platform makes it easy to connect with a broader member population in a way they feel most comfortable: their mobile phones. That is why Twistle’s automated member engagement software supports member outreach via SMS text, through the Twistle app, interactive voice response (IVR), or through your existing portal.
By making it easy for members to engage regardless of socioeconomic status, geographic location or language, Twistle is a powerful tool that overcomes health disparities and improves chronic condition management.
Learn how Twistle helps improve population health by helping members live healthier lives.
Member Experience and Satisfaction
Automated Care Management for an Exceptional Member Experience
Keeping members engaged and on track requires a member engagement platform designed to deliver the right information at the right time. Twistle offers proven automated clinical communication pathways and monitoring tools that allow you to streamline engagement and focus your attention on the members that need it most.
Because every member’s healthcare journey is unique, Twistle’s engagement platform is built to be flexible. You can edit and customize a rich library of existing pathways or create new pathways tailored to your specific needs – all personalized for the member based on their care needs, form responses, and remote physiologic monitoring data.
Learn how Twistle can meet your unique engagement challenges.
Member Quality Scores
Close Gaps in Care and Improve Quality Scores
Twistle’s member engagement software helps health plans close HEDIS gaps in care, improve Medicare Stars ratings, and address state-specific Medicaid requirements.
With Twistle you can:
- Provide impactful education
- Collect patient reported outcome measures (PROMs)
- Connect remote physiologic monitoring (RPM) devices
All while reducing costs, achieving your quality goals, increasing compliance, and improving population health outcomes.
Download the Member Engagement Guide
Learn how Twistle’s digital engagement platform can power your member communication strategy and drive results with:
- Seamless integration with your existing systems
- Personalized, step-by-step guidance
- Alerts and dashboards to prioritize care management needs
To download the guide, please complete the form below.
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