Providence and Twistle

Partners since 2017, Twistle is helping Providence Lower Costs, Improve Outcomes

As a valued partner, we are excited to see all of the applications innovative leaders at Providence have identified for Twistle’s patient engagement technology. Explore how you can deploy Twistle to deliver ROI, improve patient satisfaction and streamline workflows.

Learn More About Popular Service Lines

GASTROENTEROLOGY

GASTROENTEROLOGY

ORTHOPEDIC & JOINT HEALTH

ORTHOPEDIC & JOINT HEALTH

WOMEN'S HEALTH

WOMEN'S HEALTH

CHRONIC CARE MANAGEMENT

CHRONIC CARE MANAGEMENT

Explore Providence and Swedish Case Studies

CASE STUDY:

CASE STUDY:

Preventing Readmissions With Post-Discharge Monitoring

Learn how Providence increased the number of patients they are able to monitor post-discharge by 62% while reducing 30-day readmissions significantly.

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CASE STUDY:

CASE STUDY:

Reducing Colonoscopy Cancelations and Increasing Efficiency

Read how Swedish Health Services successfully decreased their colonoscopy no-show and cancelation rates, improving their ability to screen more patients and improve efficiencies. 

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CASE STUDY:

CASE STUDY:

Reducing Hospital Readmissions With Digital Care Plans

Learn how Providence collaborated with Twistle to reduce hospital readmissions by 44% with digital care plans for total hip replacement and total knee replacement surgeries.

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CASE STUDY:

CASE STUDY:

Rapid Deployment of Tele-home Monitoring of COVID-19 Patients

Since March of 2020, Providences has safely monitored well over 16,000 COVID-19 patients at home as they recovered without adding staff resources. Read more.

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Learn More – Schedule a Demo!

Webinars and Video

ON DEMAND WEBINAR:

ON DEMAND WEBINAR:

How Providence is tapping into the benefits of patient activation

Providence leaders discuss their patient engagement strategy and two initiatives that utilize digital technology to keep patients on track and connected to their providers throughout their care journey.

WATCH ON DEMAND

ON DEMAND WEBINAR:

ON DEMAND WEBINAR:

From Behind the Front Lines: Rapid Deployment of Home Tele-monitoring for COVID-19 Patients

Providence leaders Dr. Hargobind Khurana, Medical Director of Telehealth Acute Care, and Sherene Schlegel, Executive Director, Telehealth Clinical Operations share how they used Twistle to monitor COVID-19 positive patients at home.

WATCH ON DEMAND

VIDEO:

VIDEO:

The Patient Engagement Experience with Twistle

See how Twistle’s automated patient engagement software makes it easy to keep patients on track and engaged. Use proven automated communication pathways to help patients feel supported at every step of their care journey.

WATCH THE VIDEO

Yvonne HawkYvonne Hawk, Client Success Manager

If you are ready to learn more about how Twistle and how it can energize your patient engagement initiatives – contact me today.

Library of Patient Communication Protocols

Implement any of these approved gold standard pathways today!

Providence clinical leaders have developed a library of gold standard patient communication pathways across a variety of procedures, surgeries, and conditions – and additional use cases are being evaluated to define the gold standard content.

These secure messaging pathways are designed to improve patient outcomes, reduce costs, and streamline care team efficiency. Here’s a list of gold standard pathways available for your use today!

Gold Standard Pathways

  • Colonoscopy
  • Colorectal surgery
  • Spine surgery
  • Total joint replacement

Additional Pathways in Use Across Providence Today:

  • Ambulatory appointment confirmation
  • Amyotrophic lateral sclerosis
  • Bariatric surgery, pre- and post-operative care
  • Cancer care
  • Congestive heart failure (CHF)
  • COVID-19 screening and monitoring
  • Discharge / readmission management
  • Left ventricular assist device (LVAD)
  • Medline pre-op kit delivery
  • Neurosurgery
  • Orthopedic surgery
  • Patient outreach
  • Pediatrics
  • Population health
  • Patient reported outcomes (PROs)
  • Sleep apnea
  • Specialty pharmacy
  • Stroke
  • Surgical oncology
  • Thoracic surgery
  • Urinary incontinence surgery

Engage Patients With These Best Practices

News Stories Featuring Providence

Fierce Healthcare

Fierce Healthcare

March 24, 2021

Providence virtually monitors thousands of COVID-19 patients. Here are 3 lessons learned on scaling up the tech

Clinical leaders at Providence’s 51-hospital health system made several key strategic decisions to quickly scale up its virtual monitoring program including partnering with Twistle for care automation and remote patient monitoring in the earliest stages of the COVID-19 pandemic.

Read more on Fierce Healthcare

 

Providence's MyCovidDiary

MyCovidDiary Research Project

March 12, 2021

COVID-19 has revealed another great application for patient engagement technology

As Providence clinicians began to observe patients were having very different experiences with the disease progression, Dr. Ari Robicsek, chief medical analytics officer, saw another important application for Twistle’s technology.

Read more on the Twistle Blog

 

NEJM Catalyst

NEJM Catalyst

December 20, 2020

Covid-19 Vaccine Distribution: Work on Your Listening System

The Senior Vice President and Chief Operating Officer of Clinical Care at Providence describes the strategy that Providence developed to prepare for their first round of Covid-19 vaccines, their teams of teams approach, learning their way forward by doing, and the importance of strong two-way communication to build trust in the health system.

Read more on NEJM Catalyst

 

HealthTech

HealthTech

June 22, 2020

How Remote Patient Monitoring Is Aiding the COVID-19 Fight

Providence Saint Joseph Health is helping patients who exhibit virus symptoms but are well enough to stay home. They are given a thermometer and pulse oximeter that connect with solutions from Twistle, Xealth and digital platforms monitored by Providence clinicians.

Read more on HealthTech

 

The Wall Street Journal

The Wall Street Journal

April 14, 2020

Hospitals Monitor Some Coronavirus Patients at Home

The Providence health system is using tools from health-care technology company Twistle Inc. to monitor more than 1,000 confirmed and suspected COVID-19 patients in their homes. Twistle has started developing a machine-learning version of its system to help automate decisions such as who needs a pulse oximeter.

Read more on The Wall Street Journal

 

Providence Ventures

Providence Ventures

April 9, 2020

Funding the Future of Healthcare Podcast, Episode 12 w/ Kulmeet Singh, CEO of Twistle

Twistle’s patient engagement platform is helping health systems redefine the patient experience through HIPAA compliant texting. We also discussed Twistle’s role as Providence’s partner in the midst of the COVID-19 crisis, and how it’s helping physicians interact with patients remotely.

Read more on Providence Ventures

 

HIT Consultant

HIT Consultant

March 30, 2020

Providence Uses Remote Patient Monitoring For 700+ COVID-19 Patients

Providence is using a pathway solution from Twistle to reach out automatically to at-risk patients via secure text messaging, phone, or smartphone apps to gather up-to-date information about symptoms and send alerts to their care team if their symptoms require attention.

Read more on HIT Consultant

 

Providence Ventures

The Wall Street Journal

March 28, 2020

A New Frontier for Medical Technology

Telehealth systems are growing rapidly in response to the crisis. Amy Compton-Phillips, MD, executive vice president and chief clinical officer for Providence St. Joseph Health recalled the day when a test had confirmed the first US COVID-19 patient in the U.S. We are now leveraging telehealth technology in ways that will last long after this pandemic.

Read more on The Wall Street Journal