Medical Device Management

Patient engagement technology that optimizes device and test set-up, use and return.

Improve adherence, patient outcomes and profitability. 

Customizable Content Drives Patient Activation

Personalized digital communication optimizes all phases of the medical device and test use-cycle.

An extensive library of communication pathways can be customized to your unique brand needs to create market differentiation and enhance care management programs.


Guide patients through set-up, utilization and return to improve adherence and reduce revenue loss

Secure patient messaging increases successful at-home screening and testing, and improves test and device return upon discontinuation.

  • Facilitate prior authorization
  • Proactively answer questions
  • Optimize test and device compliance
  • Reduce phone calls
  • Promote proper maintenance and use of consumables
  • Facilitate return shipping


HIPAA-compliant, customizable messages use education, coaching and support to optimize adherence.

Overcome adoption barriers to improve long-term patient outcomes and satisfaction.


Optimize revenue by improving staff efficiency, prior authorization, adherence and returns.

Automated delivery of a series of patient messages provides just-in-time education and coaching to guide patients through the medical device and test use process.