Medical Device Management
Patient engagement technology that optimizes device and test set-up, use and return.
Improve adherence, patient outcomes and profitability.
Customizable Content Drives Patient Activation
Personalized digital communication optimizes all phases of the medical device and test use-cycle.
An extensive library of communication pathways can be customized to your unique brand needs to create market differentiation and enhance care management programs.
Guide patients through set-up, utilization and return to improve adherence and reduce revenue loss
Secure patient messaging increases successful at-home screening and testing, and improves test and device return upon discontinuation.
- Facilitate prior authorization
- Proactively answer questions
- Optimize test and device compliance
- Reduce phone calls
- Promote proper maintenance and use of consumables
- Facilitate return shipping
HIPAA-compliant, customizable messages use education, coaching and support to optimize adherence.
Overcome adoption barriers to improve long-term patient outcomes and satisfaction.
Optimize revenue by improving staff efficiency, prior authorization, adherence and returns.
Automated delivery of a series of patient messages provides just-in-time education and coaching to guide patients through the medical device and test use process.